Privacy Policy

Data We Collect

Xenn collects account details, uploaded content metadata, platform usage signals, and transaction data needed to operate creator and listener features.

For Web3-enabled features, wallet addresses and related transaction references may be processed when users opt into those flows.

How Data Is Used

Data is used for authentication, content delivery, moderation, analytics, fraud prevention, and payment operations. Xenn does not sell user personal data.

AI-assisted tooling is used for moderation and operational workflows. User data is not used for unrestricted model training by default.

Data Sharing

Data may be processed by infrastructure and payment providers required to run the service. Access is limited to operational scope and legal obligations.

• Auth and storage infrastructure providers.
• Payment processors for subscriptions and payouts.
• Operational automation tools required for moderation and support.

Retention and Deletion

Data retention periods depend on service and compliance requirements. Users can request account-related data deletion through support, subject to legal and financial record obligations.

Cookies and Consent

Essential cookies are used for authentication and session continuity. Consent preferences are captured where required by applicable law.

Security Practices

Xenn uses encrypted transport, managed access controls, and provider security standards to protect account and content data.

Your Rights

Depending on jurisdiction, users may request access, correction, or deletion of personal data. Policy disputes can be raised through support channels.

Related Policies

See also Terms of Service and Cookie & Data Use Notice.

Contact

Privacy requests: support@xenn.app