Founding Xenn Members Beta Policy

The first 100 artists who upload at least one track during beta become Founding Xenn Members and receive lifetime 20% off paid Xenn tools, including future tiers, merch boosts, royalty multipliers, and new releases.

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Refund & Cancellation Policy

Updated: February 2026

Subscriptions

Subscription cancellation can be performed from account settings. Billing period handling, eligibility windows, and trial behavior follow plan-specific terms.

Digital Purchases

Digital access products are generally non-refundable after delivery, except where required by law or operational error.

Physical Merchandise

Physical item return and replacement conditions depend on seller policies, fulfillment status, and condition on receipt.

Billing Disputes

Users should contact support before initiating chargeback procedures to allow direct issue resolution.